To register on the day that the end user receives the product.

a.	The end user may proceed to the nearest service centre authorised by Morphy Richards. Kindly attach the warranty card and purchase receipt with the hot water dispenser together with all the accessories intact.
b.	More information can be obtained from the Amway’s Warranty SOP.
c.	Please call to Amway Careline for the Authorized Morphy Richard Service Centre list or refer to the listing via HERE

Use a damp cloth to wipe the dispenser unit clean. Rinse the water tank with clean water.

a.	The step-by-step guide is printed in the instruction manual.
b.	The Oust descaler can be purchased from major DIY or hardware stores. Other food grade kettle descaler in liquid form also can be used as an alternative.

Yes. In some areas, electricity current supply could be unstable at times. The unstable current could damage the circuit board in the hot water dispenser.